Articles in this section

• Step by Step Return Process - How do I start a return?
• Have an issue with a product?
• Is everything eligible for a refund?
• Do you offer exchanges?
• Why is the return portal not accepting my order number?
• Do I receive an email when the warehouse receives my return?
• Can product purchased at a retail location be returned online?
• Can product purchased from beautycounter.com be returned in a retail location?
• If I received a free gift as part of my order and I need to make a return, do I have to return the gift as well?
• Can I exchange or return a Host Reward?