Part of our direct retail brand allows our customers the ability to shop how they choose. Whether it be through our online website, our Retail Stores or through our Independent Consultants, Customers would need to directly contact our Counter Support team to make any changes to their order or account that is not already an option in the My Account section when logged into their account.
We are happy to provide updates on an order or an account upon the request by the account holder only. Please reach out to us during our business hours using one the noted channels below.
- Click HERE to Chat LIVE with us using the Chat Bubble at the bottom right.
- Give us a call! Clients and Members: 1-888-701-9899
- Still prefer to email us? Clients and Members: Please submit a quick email request HERE
Orders that were placed at a Consultant Pop-up should be selected either through the Consultants PWS or at check out. If this step is missed, please reach out to Counter Support via Chat with the following information: Pop-up Name, Order Number, and Consultant Name.
Please note, we can only update attribution on an order within the calendar month it is placed.