Creating, Changing or Canceling an Auto-Replenishment

Setting up, changing and cancelling: 

How to set up an Auto-replenishment order: 

• To get started, simply visit the product you’d like to subscribe to and select the auto-replenishment option. Once you select auto-replenishment, select your preferred shipment frequency and add to bag. 
• Please note that not all Beautycounter products are eligible for auto-replenishment currently. 
• A list of eligible items can be found (https://beautycounter.com/auto-replenishment) towards the bottom in the FAQ section. 
• Once you are ready, proceed through the Check-out process to submit your order along with the setup of future Auto-Replenishment orders. 

How can changes be made to an Auto Replenishment order? 

• Making changes to your account is quick and simple! You can make changes to your auto-replenishment order up to 24 hours before your order is set to be renewed. 
• These changes can be made in the “Auto-Replenishment” section of your account. You will see the option to ship now, Change the date, or skip the shipment altogether. 
• Keep in mind we will send you a reminder email 10 days before your order ships. 

Is Product Credit automatically applied to the order?   

• No, Product Credit is not automatically applied to the auto replenishment, nor will we be able to apply Product Credit to auto-replenishment orders. 

How to Cancel an Auto-Replenishment order: 

• For any auto-replenishment order that is set up on an account, you have the capability to cancel any future auto-replenishment product shipment up to 24 hours before your order is set to renew. To do so, head to the “Auto-Replenishment” section within “My Account.” 
• Select “Cancel Auto-Replenishment” under the item you wish to cancel. You’ll receive a confirmation email confirming this item in your auto-replenishment order was canceled.