Refunds & Returns

Receiving my refund

• What if a Member earned Product Credit on the order that is returned?
• How will I be refunded if I used Product Credit on my order?

Making a return

• Step by Step Return Process - How do I start a return?
• Have an issue with a product?
• Is everything eligible for a refund?
• Do you offer exchanges?
• Why is the return portal not accepting my order number?
• Do I receive an email when the warehouse receives my return?

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